One Primero is a Kansas City-headquartered enterprise technology company that delivers across North America, Europe, the Middle East, and Asia. It covers three connected practices: CX platforms, including CCaaS, Salesforce, and conversational AI; technology delivery, including application modernization, custom development, cloud, and AI agents; and managed services, including contact center, Salesforce, AI, and security operations. Clients get one team and one point of accountability from strategy through support. Formed from Condado and Tricension as part of Primero Group, One Primero offers vendor-agnostic advice, 20+ years of experience, and work across healthcare, retail, energy, and other industries.
